内容介绍
这本书不同于传统的专业英语交流,针对专业特点,降低难度,紧扣主题“即学即用”,突出了英语口语的重要性。首先,教材安排了三个备考单元,包含专业常用词汇、并表达简短的专业对话;正文的12个单元中,前10个单元按照通信行业的业务分类进行描述和培训,后两个单元选择宽带和移动语音业务进行强化培训;最后,给出了12篇阅读材料,主要包括:教材正文未涉及的中国通信行业及通信公司简介、或者中国通信行业的业务介绍与外国客户沟通的技能和知识以及用户协议较少。为方便教师教学,人民邮电出版社网站上还提供了文本参考译文供教师下载。
这本书适合通信操作专业的学生、电信营业员、电信业务营销员、通信终端销售和移动销售人员被用作教材或培训材料。
目录
- Preparatory UnIt 1 Useful Words and Phrases In TelecommunICatIon Industry
- Preparatory UnIt 2 Useful ExpressIons In TelecommunIcatIon Industry
- Preparatory UnIt 3 Frequently Used DIalogues In Common TelecommunIcatIon ServIces
- UnIt l TelecommunIcatIon and Volce CommunIcatlon(通信和语音业务)
- Part 1 Background ReadIn9:TelecommunIcatIon and VoIce CommunIcatIon(语音业务的理论介绍)
- Part 2 Remember and PractIce:VerIzon Freedom EssentIals(美国VerIzon公司的语音业务)
- Part 3 Useful InformatIon:What Is TelemarketIng?(什么是电话销售)
- ExercIses
- UnIt 2 MobIle Phone and ApplIcatIons(Ⅰ)(移动语音业务Ⅰ)
- Part 1 Background ReadIn9:MobIle Phone and ApplIcatIons(Ⅰ)(移动语音业务Ⅰ)
- Part 2 Remember and PraetIce:AT&T WIreless Plans(AT&T无线套餐)
- Part 3 Useful InformatIon:A BrIefHIstory ofCell Phones(移动电话简史)
- ExercIses
- UnIt 3 MobIle Phone and ApplIcatIons(Ⅱ)(移动语音业务Ⅱ)
- Part 1 Background ReadIn9:MobIle Phone and ApplIcatIons(Ⅱ)(移动语音业务Ⅱ)
- Part 2 Remember and PractIce:Cell Phone Tones and GraphIcs(移动电话铃声和图片)
- Part 3 Useful InformatIon:ChoosIng a MobIle Phone Network(移动电话网络的选择)
- ExercIses
- UnIt 4 Personal handy·phone System(小灵通)
- Part 1 Background ReadIn9:Personal Handy-phone System(小灵通业务的理论介绍)
- Part 2 Remember and PractIce:PHS BasIc ServIces(小灵通业务具体操作指南)
- Part 3 Useful InformatIon:7 TIps to Make Your TelemarketIng AppoIntment-MakIng PresentatIon More Clear(7条决窍使电话销售表达更清晰)
- ExercIses
- UnIt 5 SMS(短信息服务)
- Part 1 Background ReadIn9:SMS(短信服务的理论介绍)
- Part 2 Remember and PractIce:G009le SMS(Google公司的短信辅助查询服务)
- Part 3 Useful InformatIon:TIps for DoIng Telephone Sales(电话销售要领)
- ExercIses
- UnIt 6 Broadband Internet Access(宽带业务)
- Part 1 Background Reamn9:Broadband(宽带业务的理论介绍)
- Part 2 Remember and PractIce:Venzon FIOS Internet(VerIzon公司的光纤宽带业务)
- Part 3 Useful InformatIon:TelemarketIn9:What would They ThInk and Response?(电话销售:客户是如何考虑和反应的?)
- ExercIses
- UnIt 7 Mobne Broadband(掌上宽带)
- Part 1 Background ReadIn9:MobIle Broadband and GPRS(掌上宽带和GPRS)
- Part 2 Remember and PractIce:EverythIng about GPRS(GPRS百科)
- Part 3 Useful InformatIon:What Is WAP(什么是WAP)
- ExercIses
- UnIt 8 Telephone Cards(电话卡)
- Part 1 Background ReadIn9:Telephone Cards In General(初识电话卡)
- Part 2 Remember and PractIce:HIdden Dragon phone Card-A PrepaId Phone Card(藏龙卡——种预付费电话卡)
- Part 3 Useful InformatIon:How to Use Phone Cards In ChIna(在中国如何使用电话卡)
- ExercIses
- UnIt 9 Trunk CommunIcatIon(集群通信)
- UnIt 10 Brief introductions to Other Services of Telecom Companies (其他业务)
- UnIt 11 Practice:FAQ on Broadband of AOL(美国AOL宽带安装)
- UnIt 12 Practice:THINK!Advice-Mobile Photoes(手机使用顺知)
- Reading Materials
- Appendix
- References